mSTARTmCHAPTER7mCONTENTSmCHAPTER8mLISTOFFIGURESmCHAPTER9mPREFACEmCHAPTER10mCHAPTER1mCHAPTER11mCHAPTER2mCHAPTER12mCHAPTER3mAPPENDICESmCHAPTER4mGLOSSARYmCHAPTER5mINDEXmCHAPTER6EXITAGuidetotheProjectManagementBodyofKnowledge(PMBOK®Guide)AGuidetotheProjectManagementBodyofKnowledge(PMBOK®Guide)2000EditionProjectManagementInstituteNewtownSquare,PennsylvaniaUSAAGuidetotheProjectManagementBodyofKnowledge❍NAVIGATIONLINKS❍ACROYMNSLISTSAMPLEAGuidetotheProjectManagementBodyofKnowledge❍ACRONYMSLIST❍ACROYMNSLISTSAMPLELibraryofCongressCataloging-in-PublicationDataAguidetotheprojectmanagementbodyofknowledge(PMBOK®guide).--2000ed.p.cm.Includesbiobliographicalreferencesandindex.ISBN1-880410-22-2(alk.paper)--ISBN1-880410-23-0(pbk.:alk.paper)1.Industrialprojectmanagement.I.Title:PMBOK®guide.II.ProjectManagementInstitute.HD69.P75G8452001658.4’04—dc2100-051727CIPISBN:1-880410-23-0(paperback)ISBN:1-880410-22-2(hardcover)ISBN:1-880410-25-7(CD-ROM)Publishedby:ProjectManagementInstitute,Inc.FourCampusBoulevardNewtownSquare,Pennsylvania19073-3299USAPhone:610-356-4600orVisitourwebsite:www.pmi.orgE-mail:pmihq@pmi.org©2000ProjectManagementInstitute,Inc.Allrightsreserved.PMIPublishingDivisionwelcomescorrectionsandcommentsonitsdocuments.InadditiontocommentsdirectedtoPMIaboutthesubstanceofAGuidetotheProjectManagementBodyofKnowledge,pleasefeelfreetosendcommentsontypographical,formatting,orothererrors.SimplymakeacopyoftherelevantpageofthePMBOK®Guide,marktheerror,andsenditto:PMIPublishingDivision,FortyColonialSquare,Sylva,NorthCarolina28779USA,phone:828/586-3715,fax:828/586-4020,e-mail:booked@pmi.org.“PMI”andthePMIlogoareserviceandtrademarksregisteredintheUnitedStatesandothernations;“PMP”andthePMPlogoarecertificationmarksregisteredintheUnitedStatesandothernations;“PMBOK”,“PMNetwork”,and“PMIToday”aretrademarksregisteredintheUnitedStatesandothernations;and“ProjectManagementJournal”and“Buildingprofessionalisminprojectmanagement.”aretrademarksoftheProjectManagementInsti-tute,Inc.PMI®booksareavailableatspecialquantitydiscountstouseaspremiumsandsalespromotions,orforuseincor-poratetrainingprogramsaswellasothereducationalprograms.Formoreinformation,pleasewritetotheBusinessManager,PMIPublishingDivision,FortyColonialSquare,Sylva,NC28779USA.Orcontactyourlocalbookstore.PrintedintheUnitedStatesofAmerica.Nopartofthisworkmaybereproducedortransmittedinanyformorbyanymeans,electronic,manual,photocopying,recording,orbyanyinformationstorageandretrievalsystem,withoutpriorwrittenpermissionofthepublisher.ThepaperusedinthisbookcomplieswiththePermanentPaperStandardissuedbytheNationalInformationStan-dardsOrganization(Z39.48—1984).PrintedandboundbyAutomatedGraphicSystems,WhitePlains,Maryland,USA.10987654321AGuidetotheProjectManagementBodyofKnowledge❍NAVIGATIONLINKS❍ACROYMNSLISTSAMPLEAGuidetotheProjectManagementBodyofKnowledge❍ACRONYMSLIST❍ACROYMNSLISTSAMPLEContentsListofFigures–––––––––––––––––––––––––––––––viiPrefacetothe2000Edition–––––––––––––––––––––––ixSectionI—TheProjectManagementFramework–––––––––––1Chapter1—Introduction–––––––––––––––––––––––––31.1PurposeofThisGuide–––––––––––––––––––––––––31.2WhatIsaProject?–––––––––––––––––––––––––––41.3WhatIsProjec...