第1章门店各岗位责任..........................................................................................................................4一、店长岗位责任..............................................................................................................................4二、店长工作流程..............................................................................................................................4三、店长每日检查项目表..................................................................................................................5四、课长工作流程..............................................................................................................................6五、课长岗位职责..............................................................................................................................6六、理货员岗位责任..........................................................................................................................7七、服务台岗位责任..........................................................................................................................7八、收银员岗位责任..........................................................................................................................7九、收银员工作流程..........................................................................................................................7十、收银工作注意事项：..................................................................................................................8十一、广播员岗位责任.......................................................................................................................9十二、电脑操作人员岗位责任...........................................................................................................9十三、防损员员岗位职责.................................................................................................................10十四、企划员岗位责任制.................................................................................................................10十五、播音员工作流程.....................................................................................................................10第2章业务操作流程............................................................................................................................11一、新品导入流程...........................................................................................................................11二、接货验收规定...........................................................................................................................11三、补货上架作业流程...................................................................................................................12四、内部调拨流程...........................................................................................................................12五、销货退回程序...........................................................................................................................12六、超市进货退回流程图...............................................................................................................13七、财务手续传递流程...............................................................................................
