目录1.收楼流程............................................................................................................................21.1 流程图......................................................................................................................21.2 流程说明..................................................................................................................32. 保驾运行阶段保修工作流程..........................................................................................42.1 流程图......................................................................................................................42.2 流程说明..................................................................................................................53. 保修期内保修工作流程..................................................................................................63.1 流程图......................................................................................................................63.2 流程说明..................................................................................................................64.物业收楼内部流程、分工................................................................................................85. 培训..................................................................................................................................95.1 收楼预演:.....................................................................................................................95.2 答客问:.................................................................................................................95.3 收楼流程:.............................................................................................................95.4 部门内部培训..........................................................................................................96.收楼文件及表格............................................................