Unit 13 People情商 (Emotional Quotient) ，简称 EQ ，主要是指人在情绪、情感、意志、耐受挫折等方面的品质。你知道怎样提高情商吗？EQ is a measurement of a person’s ability to monitor his or her emotions, to cope with pressure and demands, and to control his or her thoughts and actions. The ability to assess and affect situations and relationships with other people also plays a role in emotional intelligence. This measurement is intended to be a tool that is similar to intelligence quotient (IQ), which is a measurement of a person’s intellect( 理解力，智力 ) ．Unit 13 PeopleTo have emotional intelligence means to be confident, good at working towards your goals, adaptable and flexible. It’s made up of five parts: social skills, empathy, motivation, self -awareness and self regulation( 自动调节 ). And fortunately, these are all skills you can develop. Be curious about things beyond yourself.Know what you’re good at and where you can stand to improve. Try to improve your ability to pay attention.Soft skills is a sociological term relating to a person’s EQ, the combination of personality characters, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills complement( 补足 ) hard skills, which are the occupational( 职业的 ) requirements of a job and many other activities.Unit 13 PeopleUnlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills relate to a person’s ability to interact effectively with coworkers and customers and are broadly flexible both in and outside the workplace. It has been suggested that in a number of professions soft skills may be...
