Unit 23 Lesson 3 Conflict Resolution conflict Before you start1
Read the questionnaire, then match the verbs below with those underlined in the text
1) talk…over put forward get your own backdiscusssuggestget revenge 2) going off with give in give…back3) kick up a fuss put up with4) getting at getting to go offtakesay OKreturnmake a lot of noisetoleratecriticizeirritatestop liking 2
Now answer the questionnaire saying how you would react in the situations
Then check your answers on page 102 to see how assertive you are
A) You are self-confident and try to resolve conflict situations in a sensible and constructive way
B) You are very assertive but you react too aggressively to conflict situations
C) You are not very assertive
You perhaps lack self-confidence 1 、同某人开玩笑2 、详尽地商议,议论3 、拿出,提