4a. FRONT OFFICE前台办公室4b. EXECUTIVE OFFICES管理层办公室4c. SALES AND CATERING OFFICES销售和餐饮办公室4d. ACCOUNTING OFFICES财务室4e. PERSONNEL OFFICE人事办公室第 4a 节 前台办公室4a-1.00 GENERAL4a-1.00 总则4a-1.01 Whenever possible, all administrative and executive offices are preferred to be located directly behind the registration desk. If any of these functions are remotely located, there must be direct and immediate means of staff access available.所有行政办公室和管理层办公室应尽可能设在登记台的正后方。如果在这些部门中，有任何一个与登记台的距离较远，则须提供可使员工立即直接抵达的方式。4a-1.02 The front office must be located directly behind the front desk and have the following areas/offices:前台办公室必须紧邻前台并位于其后方，可分以下区域/办公室：A.Front office manager‘s office前台经理办公室Credit manager‘s officeB.信贷经理办公室C.Secretarial and waiting area接待等候区D.Reservations area预订区E.Night auditor‘s office / cashier‘s office夜审员办公室/出纳办公室F.Count room结算室G.PBX room交换机房H.Mail and work room收发室I.Computer room计算机房J.Safe deposit box and viewing room安全保管箱和观景房Note: Larger hotels may require cashier‘s office, count room and computer room in the accounting offices.注意：大型酒店可配置出纳办公室、结算室并在财务室内设计算机房。4a-1.03 Provide for guest access to front office manager‘s office, credit manager‘s office and safe deposit box and viewing room.为客人提供通达前台经理办公室、信贷经理办公室、安全保管箱和观景房的通道。4a-1.04 A dedicated secure safe deposit box room must be incorporated into the front office/lobby area plans. The purpose of the room is to provide the guest with a secure, private area for deposit or removal of his/her valuables without being in full view of other guests. The safe deposit box room must a minimum of 30...
