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1 / 16 1 经营之道Business ManagementQ:您好，杰克逊先生。您在中国已连续工作了三年，您能否谈一下中美两国生意人在商务沟通方式上有何不同之处？Hello,Mr.Jackson.You've been working in China for three years.Can you tell us how you feel about the differences in business communication style between Chinese and American businessmen?A: 我很乐意。我认为中美两国生意人在商务沟通方式上至少有两点不同。首先，中国人在商务谈判时倾向使用一种迂回婉转的方式，而美国人则表现出一种直截了当的作风。中国人会花费时间来了解他们将要与之打交道的商人是否靠得住，例如邀请对方参加宴会， 同他们进行交流。与之相反，美国人则以“公务为先”的心态行事。第二，中国公司的决策过程耗时冗长。这是因为大部分中国公司遵循着一种“先自下而上、后自上而下、再自下而上”的决策原则，各个层次上的许多人士都介入决策过程。 而美国公司通常是由最高管理人士的快速决策来运作。我希望在华的美国商人理解这些商务活动中的差异，适应中国人的经营之道。With pleasure.I think there are at least two differences in the way of business communication between Chinese and American businesspeople.First,Chinese businessmen tend to have business negotiations in a rather indirect manner,as opposed to the more direct manner of American businesspeople.The Chinese take time to learn if 2 / 16 their prospective business contacts are really reliable,for example,by inviting them to a party and socializing with them.In contrast,Americans usually act with the "get-down-to-business-first" mentality.Second,the decision-making process of Chinese companies is generally slow and time-consuming.This is because most Chinese companies keep to the "bottom-up,then top-down and then bottom-up" decision-making principle which involves many people at different levels.American companies,on the other hand,usually operate with quick decisions made by the top management.I hope American businesspeople in China will understan...