外贸报价单模板- 外贸报价单模板外贸询盘报价流程模板8 不同状态下订单，回复询盘 的方式和技巧各有不同。下面将订单状态大致分为一下几类，一一说明：1、未付款询盘 回复：第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：Dear XXX, we have got your order of..... The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size etc. When the payment is finish, I can stock up the item and get it ready for shipping. If any further questions, please feel free to contact with us. Thanks Best Regards 2、已付款订单的回复：主要内容包括确认产品的规格， 尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：Dear XXX, I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. We are looking forward to getting your early reply. Best Regards 3、发货后的回复 : 从货物离开中国海关 至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是 5-10 天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。A、告诉买家订单详情Dear Customer，The item you order is already shipped and the tracking number is XXXXX The mail status is as follows: xx1130 21:43:12 SHANGHAI Dispatch from Sorting Center This is the status of your order. You will get it soon. Thanks for your support and understanding. B、 询问是否收到货物Dear customer, EMS tracking information(EMS 网站查询 ) This is the status showing on EMS. Have you already got the items?...
