POLICY PURPOSEInterContinental Hotel Group (IHG) strives to create an innovative and stimulating working environment for all employees. This policy will provide clear guidelines on performance and behaviour management for IHG employees.APPLICABILITY/SCOPEThis policy applies to all corporate and hotel based permanent employees, contractors, casual employees and temporary employees of owned, managed and leased hotels in the InterContinental Hotels Group in Asia Pacific. This document provide information on performance and behaviour management. IHG’s approach to managing performance and behaviour make a clear distinction between: Unsatisfactory performance; and MisconductPlease note it is not within the scope of this document to outline every scenario of performance and behaviour that may arise.GENERAL POLICY STATEMENTIHG Line Managers are responsible for managing the performance and conduct of their employees. The line manager will communicate the required performance expectation. They will also take prompt and fair action to address unsatisfactory performance or unacceptable behaviour.Any employee who is subject to disciplinary procedure should be treated fairly and in accordance with this procedure with any necessary modifications in the circumstance. In particular, the employee will also be fully aware of any allegation made, and given an adequate opportunity to respond to allegations.Refer the appendix in the separate attachment to this policy for a flowchart on unsatisfactory performance and misconduct. PROCEDURE(S)As outlined in the policy. ADMINISTRATIVE RESPONSIBILITYThe responsibility for the development of and amendments to this policy resides with Asia Pacific Corporate Human Resources.UNSATISFACTORY PERFORMANCEWhat is...
