Bachelor of Arts in Hospitality and Tourism Management QMU BH3213Strategic Management Lecturer : Dr
Patrick OoiMatriculation Number : 09008413 Date of Submission :29/07/2010 Word Count: 3,750 Content Index Title Page 1
2 Introduction A brief profile of the company Purpose statement2 2 3 2
4Strategic Analysis Internal Environment Mission and vision Values Key factors of success: External Environment Analysis PESTELFive force analysis Customer analysis Competitor analysis 4 4 4 4 5 6 6 9 11 12 3
0 SWOT Analysis12 4
1 Strategic challenge Solution15 15 5
3Strategy option Option Comparative Analysis Revenue and marketing share Option selection 15 17 17 18 6
0 Implementation and change factors 18 7
0 References 20 8
0 Appendices