1人力资源经理:( human resource manager)2高级管理人员:(executive) / i`gzekjutiv3职业:(profession) 4道德标准:(ethics) 5操作工:(operative employees)6专家:(specialist)7人力资源认证协会:(the Human Resource Certification Institute,HRCI)1内部环境:(internal environment)2政策:(policy)3企业文化:(corporate culture)4目标:(mission)5股东:(shareholders)6非正式组织:(informal organization)7跨国公司:(multinational corporation,MNC)8管理多样性:(managing diversity)1职位:(posting)2工作分析:(job analysis)3工作说明:(job description)4工作规范:(job specification)5工作分析计划表:(job analysis schedule,JAS)6职位分析问卷调查法:(Management Position Description Questionnaire,MPDQ)7行政秘书:(executive secretary)8地区服务经理助理:(assistant district service manager)一、人力资源管理:(Human Resource Management ,HRM)二、外部环境:(external environment)三、工作:(job)四、人力资源计划:(Human Resource Planning,HRP)11战略规划:(strategic planning)2长期趋势:(long term trend)3要求预测:(requirement forecast)4供给预测:(availability forecast)5管理人力储备:(management inventory)6裁减:(downsizing)7人力资源信息系统:(Human Resource Information System,HRIS)1员工申请表:(employee requisition)2招聘方法:(recruitment methods)3内部提升:(Promotion From Within ,PFW)4工作公告:(job posting)5广告:(advertising)6职业介绍所:(employment agency)7特殊事件:(special events)8实习:(internship)1选择率:(selection rate)2简历:(resume)3标准化:(standardization)4有效性:(validity)5客观性:(objectivity)6规范:(norm)7录用分数线:(cutoff score) 8准确度:(aiming)9业务知识测试:(job knowledge tests)10求职面试:(employment interview)五、招聘:(recruitment)六、选择:(selection)211非结构化面试:(unstructured interview)12结构化面试:(structured interview)13小组面试:(group interview)14职业兴趣测试:(vocational interest tests)15会议型面试:(board interview)1人力资源开发:(Human Resource Development,HRD)2培训:(training)3开发:(development)4定位:(orientation)5训练:(coaching)6辅导:(mentoring)7经营管理策略:...
