服务级别协议目 录服务级别协议...........................................................................................................................................................1协议签署...................................................................................................................................................................2服务期限...................................................................................................................................................................2服务范围...................................................................................................................................................................2协议内容要求...........................................................................................................................................................31.1服务内容及服务标准..............................................................................................................................31.2服务形式..................................................................................................................................................51.3服务组织..................................................................................................................................................61.4服务联系方式..........................................................................................................................................61.5服务报告..................................................................................................................................................71.6服务变更控制..........................................................................................................................................71.7服务中断处理方式..................................................................................................................................7计划中断约定......................................
