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AgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?SourcesMcKinsey,Fingerhut,TheLoyaltyEffectLogisticsandFulfillmentChallengesWallStreetJTahTheCustomerPromiseDallas,TX-Le“Acquiringnewcustomersisseventotentimesmorecostlythanretainingexistingones”“UScompanieslose50%ofcustomerseveryfiveyears”“A5%increaseincustomerretentioncanincreaseprofits25-55%”“Thetop20%ofcustomersaccountfor100%profits”Ifyoudon’tkeepyourpromisestoyourcustomer,youwon’tkeepyourcustomer!DemandSignal???SupplySignal???LogisticsandFulfillmentChallengesDemandVolatilityandSupplyVariability……Tier2SuppliersPlantsCustomersCarriers&3PLsRetailersInventoryInventoryLogisticsandFulfillmentChallengesExcessiveInventorytoAvoidStockouts…SuppliersCarriers&3PLsPlantsRetailersTier2FulfillmentChallengesCurrentStateofTypicalMulti-divisionCompanyRetekOracleMFGProSAPJDELegacyManManNoOptimizationofOrderFulfillmentSeparateInvoicingMultipleOrderEntryPortsCustomers(Internal/External)EDIDirectSalesRequisitionWebStorefrontStock-outsandbackordersorExcessinventoriesandfulfillmentcostsLostmarketshareLowerprofitsPoorcustomersatisfactionHigherfulfillmentcostsHigherinventorycarryingcostsReducedshareholdervalueLogisticsandFulfillmentChallengesTradingoffCustomerSatisfactionandProfitabilityLogisticsandFulfillmentChallengese-BusinessCustomersDemand…AccuratedeliveryduedatesReal-timeproductavailabilityvs.whatcanbeorderedConsolidationofmultiplelineitemsintooneordertominimizeinconvenienceandshippingcostsReal-timeorderstatusandnotificationwhenthingsgowrongWhyDoSomething?PainPointsandOpportunitiesCanyou……..Evaluateallsupplychainconstraintsandmakeaccuratedeliverypromisesinreal-time?Sourcemultipleitemsfromdifferentsuppliers,consolidateanddeliverasasingleorder?Providerealtimeorderstatusvisibilityandexceptionmanagement?Balancecustomersatisfactionwithprofitablefulfillment?AgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?TradeMatrixSCESolutionHowDoesi2Define“Fulfillment”?Planandpromiseanorderbasedonrealtimeevaluationofallconstraints(financial,sourcing,manufacturing,logistics)BrokerandadministertheorderacrossmultiplesupplychainsSourcemultipleorderitemsfrommultiplesuppliersandconsolidateasasingleorderPick,pack,ship,anddeliverthefinalproduct(s)aspromisedMonitorandreportacrosstheentirefulfillmentnetwork,detectorderexceptionsinreal-timeandmanagethemfrom“clicktoclunk”i2providesend-to-endvaluechainsolutionsfore-businessCRMCRMSCMSCMSRMSRMSuppliersCustomersSupplierRelationshipManagementCollaboratingwithsuppliersindesign,sourcing,andbuyingSupplyChainManagementThesupplyanddemandplanningandfulfillmentbridgebetweenSRMandCRMCustomerRelationshipManagementSatisfyingcustomersbypromisingandmanagingordersbetter,fasterSCESolutionThei2SCMSolutioni2SupplyChainManagementsolutionsprovideoptimizationtomaximizesupplychainvelocityandaccelerateorder-to-cashthroughcollaborativeplanningandexecutionTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutionisanintegratedsolutionthatenablesbusinessestoaccuratelypromiseanddeliverproductswhileensuringcustomersatisfactionandincreasedprofitabilityTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutiondeliversend-to-endfulfil...