酒店服务指引中英文版1VIP专享

服务指南THE SERVICE GUIDE 目录总经理致辞大堂服务LOBBY SERVICES 1．大堂经理Assistant Manager 2．问讯 ∕留言Informatio n ∕ Message3．预订 ∕接待Reservation ∕ Reception 4．收银 ∕结账Cashier 5．信用卡Credit Card 6．退房时间Check-out Time 7．客房门卡Room Card 8．行李服务Luggage Service 9．大堂保险箱Lobby Safe box 10．商务中心Business Center 11．残疾人士设施Handicapped Facilities 12．着装Dressing 13．停车Parking 客房服务 GUEST ROOM SERVICES1． 客房中心Housekeeping Center 2． 房间清洁服务Room Cleaning 3． 房间夜床服务Turn-down Service 4． 洗衣服务Laundry Service 5． 小酒吧Mini-Bar 6． 房间加床服务Extra Bed 7． 送餐服务Room Service 8． 擦鞋服务Shoes-shine Service 9． 叫醒服务Wake-up Call 10．电话Telephone 11．电吹风Hair Dryer 12．电熨斗 /烫衣板Iron / Iron Board 13．房间保密 /电话免打扰Keep the Room Number Secret/Avoid Being Disturbed14．失物招领Lost And Found 15．电视节目TV Channel 16．网上漫游Internet Service 17．空气调节Air Conditioner 18．电源总开关Energy Saver 19．电源说明Power Supply 20．紧急情况Emergency 餐饮服务 FOOD & BEVERAGE SERVICES1． 宴会预订Banquet Reservation 2． 中餐厅Chinese Restaurant 3． 送餐服务Room Service 娱乐服务 ENTERTAINMENT SERVICE1. 商务区 Business district (CBD) 2．量贩区 ktv Volume area ktv 康乐服务RECREATION SERVICE 康乐中心 The recreation center 安全指南 SAFETY DIRECTORY1． 遵守措施comply with the measures 2． 宾客注意事项Guest ’ s Notices3． 安保Safeguard 4． 火警Fire Prevention 5． 火警须知Fire alarm notice 电话指南 TELEPHONE DIRECTORY1． 拨打客房电话Room to Room Calls 2． 拨打外线电话Outside Calls 3． 国内直拨电话DDD Calls 4． 国内、国际直拨须知IDD&DDD Service Guide 客房物品有偿价格表GEST ROOM ITEMS PAID A PRICE LIST尊敬的宾客：欢迎阁下光临湛江富丽华大酒店！我们本着 “安全至上、客人第一”的服务宗旨，谒尽全力，热诚为阁下提供最周到的服务，令您真正感到宾至如归。酒店全体员...