建设银行银行对私业务柜面英语对话第一部分:大堂经理基本对话: (场景一)A: 您需要什么服务吗?May I help you? B: 是的。请问你们这儿兑换外币吗?Yes. Do you exchange foreign money here? A: 是。我行经授权可以办理外汇兑换业务Yes. Our bank is authorized to deal with the foreign exchange business. B:你们银行可以兑换哪些币种?What kinds of currencies do you change? A: 目前我行兑换八种货币,主要有美元、日元、港币、欧元、英镑等。Currently, we change eight currencies, namely, U.S. dollars, Japanese yen, H.K. dollars, European euro and Pounds sterling, etc. B: 您能告诉我今天的美元汇率是多少吗?Could you tell me what today’s exchange rate for US dollars is? A: 银行现钞买入价是每一百美元换672.55 元人民币。The cash buying rate is 672.55 RMB for 100 dollars. B: 我想换一些美元来支付我的一些费用。I want to change some US dollars to cover my expenses here. A: 请跟我到 2 号外汇柜台办理业务。Please follow me to the foreign exchange counter, that is, counter No. 2. B: 谢谢. Thank you. (场景二)A:您需要什么服务吗?What Can I do for you? B:请问我的卡能在这里取钱吗?Can I draw money with my card here? A:您的卡可以在我行的自助存取款机上取钱,请跟我来。You can draw money by using our automatic teller’s machine. Follow me, please. (场景三)A:您需要什么服务吗?Can I help you? B:我想从我的存折里取些钱I want to draw some money from my passbook. A:请您先取号排队,在这稍等片刻,很快就到您了。Please take a number and wait until your number is called. New Words: 1. Japanese yen n. 日元2. H.K dollars n. 港币3. European euro n. 欧元4. Pounds sterling n. 英镑5. exchange rate n. 汇率6. cash buying rate 现钞买入价7. counter n. 柜台8. automatic teller’s machine (ATM) 自动柜员机9. passbook n. 存折10. take a number 取号Notes: 1. May I help you? 您需要什么服务?这是银行柜面人员及其他服务人...