2020 年 12 月六级听力第一套 (解释及听力原文 )Section AConversation 1Paul: Good morning, Safehouse Insurance. My name is Paul.How can I help you today?May: Morning. I wouldn ’t say that it ’s good from where I ’mstanding. This is Miss Wilson and this is the third time I’ve calledthis week since receiving your letter about our insuranceclaim. [1]I ’m getting a little fed up with my calls about my claimbeing completely disregarded.Paul: Miss Wilson, thank you for calling back. Can I take somedetails to help me look at your claim?May: It ’s Miss May Wilson of 15 South Sea Road inCornwall. [2]And the details are that our village was extensivelyflooded 2 months ago. The entire ground floor of our cottage wassubmerged in water and five of us have been living in a caravanever since. You people are still withholding the money we areentitled to over a bizarre technical detail. And it’s not acceptable,Paul!Paul: Miss Wilson, [3]according to the notes on your account,the bizarre technical detail that you mentioned refers to the factthat you hadn ’t paid house insurance the month before theincident.May: That money left our account, and now that you should bepaying now, you ’re suddenly saying that you didn’t receive it ontime. I ’m really skeptical about this claim.Paul: The contract does say that any missed payment in a yearwill affect the terms and conditions of the insurance contract andmay affect claims. Of course, I can pass you on to my manager totalk to you more about this.May: I ’ve already spoken to him and you can tell him [4]I’mfurious now and that your company has a lawsuit on its hands. Youwill be hearing from my lawyer. Goodbye.Q1: What is the woman complaining about?【答...
