世界著名酒店管理集团经营理念

世界著名酒店管理集团经营理念（汇总） MARRIOTT INTERNATIONAL 马里奥特国际集团 Culture 文化 Today's Marriott culture is rooted in 70 years of success. 今天的马里奥特文化起源于马里奥特70多年的成功经验。 People First 以人为本 People first— the foundation of Marriott's success for 75 years. Marriott's enduring belief is that our associates are our greatest assets. Marriott Culture is the experience we create for our customers which is demonstrated by the behavior of our associates. It is people serving people. 以人为本，这是马里奥特75年成功的基础。马里奥特长期以来一直坚信员工是最大的资产。 马里奥特文化就是马里奥特的员工以实际行动为顾客所创造的服务体验。其宗旨在于人服务于人。 Core Values & Culture 价值观及文化 The core values established by the Marriott family over 75 years ago have served our company well and will continue to guide our growth into the future. Foremost of these core values is the enduring belief that our associates are our greatest assets. 价值观是在75年前由马里奥特家族建立起来的，在公司一直得以良好地贯彻，并将继续指导公司将来的发展。价值观最重要的一点是坚持相信员工是最大的资产。 Core Values 价值观 The "Marriott Way" is built on fundamental ideals of service to associates, customers and community. These ideals serve as the cornerstone for all Marriott associates fulfilling the "Spirit to Serve." “马里奥特方式”基于服务于员工、顾客以及社会的基本理念。这些理念成为马里奥特员工实现“服务精神”的基础。 The Spirit to Serve our associates 服务于员工的精神 • The unshakeable conviction that "our people are our most important asset" 坚定 不 移 的信念是“员工是最重要的资产” • An environment that supports associate growth and personal development 为员工提 供 个 人 成长 发展的环 境 • A reputation for employing caring, dependable associates who are ethical and t...