试卷代号:6319湖南广播电视大学 1 月开放教育期末考试商务交际英语(2) 试题 12 月注 意 事 项一、将你旳准考证号、学生证号、姓名及分校(工作站)旳名称填写在答题纸旳规定栏内。考试结束后,把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场;二、仔细读懂题目旳阐明,并按题目旳规定答题。答案一定要写在答题纸旳指定位置上,写在试卷上旳答案无效;三、用蓝、黑圆珠笔或钢笔答题,使用铅笔无效。Part I MULTIPLE CHOICES (10 points, 1 point each) Choose the letter indicating the best choice to complete each sentence or answer each question. 1. Nonverbal symbols can ______ the verbal message. A. reinforce B. contradict C. both A and B 2. The most frequent form of communication is ______. A. speaking B. listening C. reading 3. When illustrating the steps in a new procedure,which of the following graphic aids can be best used ? A. flowchart. B. A line graph. C. A map. 4. A description ______. A. is a verbal and visual picture of something B. is a series of events that take place over time C. explains how to perform a task or do something 5. A ______ is used to illustrate changes in quantities. A. pie chart B. line graph C. map 6. The pitch of your voice is ______. A. the way your message sounds B. its highness or lowness C. the way in which you make a word sound 7. ______ tell readers how to do something. A. Descriptions C. Instructions B. Resumes 8. Persuasive letters are organized in the ______ order. A. direct B. indirect C. direct-indirect 9. The first step in any job search is to analyze _______. A. your personal and career goals B. your target market and company C. your study and work experience 10. If the size of the audience listening to your presentation is small, _______. A. you need a good sound system and effective visual aid...