给顾客的道歉信英文

给顾客的愧疚信英文 给顾客的愧疚信英文 给顾客的愧疚信英文 1 You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to: 1.apologize for not attending the appointment as planned, 2.explain why you could not meet him/her that day, 3.make suggestion for another appointment next time. Dear Linda, 称呼：写给关系亲热的个人 I am excessively sorry to say that I had failed to keep the appointment that we made last Friday. Now, I am writing you this letter of apology to show my deep regret. Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up. 第一句是本段的中心句，直接道出愧疚的缘由。 (积累：I am excessively sorry to do ; fail to do ; make an appointment) 其次句开放愧疚，真诚的表达自己的歉意。 (积累： letter of apology) 第三、四句表达自己期望对方承受歉意。 (积累：excuse for ; turn up) The reason for my absence was that my mother fell ill at that time. I had no way out because I had to send her to hospital and look after her. Therefore, its not in my power to meet you. 第一句是本段的中心句，综述写信人消灭过失的缘由。 (积累：The reason for was that; fall ill) 其次句是本段中心句的开放，讲解并描述当时的境况和状况。 第三句承接上一句，表述事实面前的不行抗力。 进一步澄清消灭过失的缘由。 (积累：in ones power) Naturally, I want to suggest that we should make another appointment next time. I shall be obliged if you will kindly write and tell me when and where you will be at convenience. We may meet again and I hope to see you soon. 第一句提出下次见面的建议。 (积累：suggest 表示"建议'，后接从句用 should+动词原形) 其次句是征询对方下次见面的具体地点和时间。 (积累：be obliged; at...