摘 要我国在改革发展过程中，社会结构发生变化，许多的矛盾逐渐突显。在公民的权力与利益得不到正常表达，而救济的管道又严重堵塞的情况下，一些民众通过上访申诉的方式来维护自己的利益。所以，各地方政府信访部门的信访工作日益繁重，再加上群众的非正常上访，信访工作效率的提高也受到阻碍。本文立足于当前的信访工作现状，对地方政府信访工作在机构设立、信访投诉行为、信访信息公开、信访治理方式等方面存在问题进行阐述，分析其产生的原因，归纳起来主要有以下几点：信访体制的不完善，政府官员的行政不作为，政府实行压力型维稳机制，缺乏有效的监督机制。并提出了三层次的工作开展对策，一是加强信访基础工作的治理，二是完善信访工作的方式，三是在制度上保障信访工作的开展。信访的治理需要信访工作的不断开展，不断创新，需要充分发挥各方面的力量。以此解决好民众的疑问，提高信访工作水平，推进信访制度建设，维护好人民的利益，实现社会的稳定与和谐。关键词：地方政府；信访工作；治理AbstractIn the process of reform and development in our country, the social structure has changed and many contradictions have become increasingly prominent. Where the rights and interests of citizens are not properly expressed and the relief channels are severely blocked, some people safeguard their own interests through petition appeals. Therefore, the petition work of the local government letters andvisits departments has become increasingly arduous. Coupled with the masses’ unusual petitions, the efficiency of the petition work has also been hampered. Based on the current status of the work of letters and visits, this article elaborates on the problems existing in the establishment of petitions and visits by local governments, the conduct of petitions and complaints, the disclosure of lettersand visits, and the ways in which complaints and visits are handled, and analyzes the reasons for their occurrence. The following are summarized: The system of letters and visits is not perfect, the a...
