摘 要改革开放之后，中国经济快速发展，中国逐渐在世界上开始扮演着世界大国的角色。在此时代背景下，酒店行业异军突起并且发展迅猛，各大酒店管理集团把目光转向了中国市场。海南省凭借着自身的旅游资源，每年吸引无数游客前来，带来了巨大经济效益，继而加大了对旅游业的投入[1]。有着“东方夏威夷”称号的三亚市，已经成为全国酒店最密集的城市，每年都有全球顶级品牌酒店开幕，在如此繁荣的景象之下，人力资源问题逐渐暴露。酒店的企业文化、薪酬、福利，职业发展体系等方面都有一定的影响。大量员工的流失造成了酒店服务水平服务效率的下降、客源流失、营业额下降，招聘困难等一系列连锁问题。找出造成此现象的具体原因，认清酒店员工流失的状况，寻找一个可持续的发展策略留住员工，成为每个酒店的当务之急。在写论文之前，收集整理了国内外涉及酒店以及人员流失方面的相关资料与期刊文献，并在理论基础上，从宏观层面和微观层面对三亚保利瑰丽酒店的人员流失状况进行剖析，结合相关理论与酒店的实际情况来提供相关策略，以此来缓解酒店员流失率高的问题。关键词：薪酬管理；员工流失；职业发展；企业文化AbstractAfter the reform and opening up, China's rapid economic development, China gradually began to star the role of world powers in the world, under the background of the era, the hotel industry boom and developing rapidly, the hotel management group, it turned to the Chinese market.With its own tourism resources of hainan province, attracts numerous visitors, brought huge economic benefit which in turn increased the investment in tourism industry.Sanya has the title of "the Oriental Hawaii", the hotel has become the most populated city, every year the world's top brand hotel opening, under such a scene of prosperity, human resource problems gradually exposed.The hotel's corporate culture, compensation, benefits, career development system has a certain impact.The loss of a large number of employees caused the fall of hotel service level service efficiency, loss of customers, turnover fell, the recruitme...
