酒店英文道歉信汇编 5 篇 酒店英文道歉信 篇 1 Mr
Ulrich Niemann
Director People-People Exchange Co
Dear Sir or Madam: Friday 22nd September Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August
Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf
Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability
I have subsequently taken appropriate steps to ensure that none of our other eligibl