摘要在知识经济时代，企业的竞争就是人才的竞争，尤其是企业高层管理者素养的竞争。在企业的进展历程中高层管理人员是主导力量，如何提高高层管理人员的素养和能力是企业成败的关键，而培训是提高高层管理人员素养和能力最有效途径之一。本文从天津海龙阀业集团高层管理人员的培训入手，通过对高层管理人员的组成结构和培训现状的全面系统分析，发现高层管理人员培训的落后已成为集团改革进展的瓶颈问题，从而把高层管理人员培训提高到战略的高度。本文通过运用现代人力资源的培训理论和讨论成果对天津海龙阀业集团高层管理人员培训中存在的问题进行细致的讨论和分析，指出高层管理人员培训中问题产生的原因，针对问题和原因提出高层管理人员培训体系设计应采纳的原则、基本思想，并对体系的可行性、局限性和实施条件作了详细的分析。此培训体系的设计旨在加强高层管理人员培训体系建设，提高高层管理人员的培训质量，使高层管理人员具备高素养和高能力来有效地服务于集团的进展，帮助企业适应经济环境的变化关键词：人力资源；管理人员；高层管理人员；培训体系 AbstractIt goes without saying that in the modern era of information economy，communication management in the enterprise management practice is playing an increasingly prominent pivotal role. Communication is the basic way of life of human society, no communication will be any management, and modern enterprise management is communication, interpersonal communication is the first human resources management skills. Effective interpersonal communication skills, including language and communication skills-language communication skills, their classification and what kind of environment to take what communication skills, in order to achieve maximum effect. Specifically on interpersonal skills in human resources management in the recruitment, training, performance management and corporate culture, team-building applications. Finally theory with practice, communication skills in my analysis of the implementation of the units that enterprises need harmony, and smart comm...
