1 引言.....................................................................................21.1 编写目的...........................................................................21.2 背景...............................................................................21.3 定义...............................................................................21.4 参考资料...........................................................................22 总体设计.................................................................................32.1 需求规定...........................................................................32.1.1 系统功能:.......................................................................32.1.1 系统功能:.......................................................................32.2 运营环境...........................................................................32.3 基本设计概念和解决流程.............................................................42.4 结构...............................................................................62.5 功能需求求与程序的关系.............................................................62.6 人工解决过程.......................................................................62.7 尚未解决的问题.....................................................................73 接口设计.................................................................................73.1 用户接口...........................................................................73.2 外部接口...........................................................................73.3 内部接口...........................................................................74 运营设计.................................................................................74.1 运营模块组合.......................................................................74.2 运营控制...........................................................................84.3 运营时间.............