Job Summary:Assist Executive Housekeeper in the operation of the Housekeeping Department. Acting Executive Housekeeper in his/her absence.来自富酒店论坛( ) 海量酒店管理资料下载岗位概述：协助行政管家负责客房部工作并在其不在时负责其工作Duties & Responsibilities: 1.Assist the Executive Housekeeper in the operation of the Housekeeping Department2.Supervise and control all Housekeeping operations. Assist assign and supervise the Supervisor in their work and assist if required.3.Responsible for the Housekeeping Department in the absence of the Executive Housekeeper.4.Train, motivate and evaluate staff.5.Responsible for the overall cleanliness of the hotel, check all areas regularly6.Ensure all work is done according to the department’s procedures and ensure the hotel’s regulations are being followed.7.Ensure prompt reporting of maintenance issues8.Maintain regular spring cleaning schedules9.Personally inspect VIP rooms.10. Handle any guest complaints, and reports them to the Executive Housekeeper. 11. Ensure proper handling of Lost and Found12. Responsible for strict key control 13. Co-operate with the Reception on room discrepancies to ensure accurate room status at all times14. Manage quality improvement15. Prepare and manage a cost effective budget with measurable targets for the department within the financial parameters set down by the hotel budget16. Effectively monitor and analyze variations from the budget17. Develop systems that measure the cost effectiveness of the department18. Prepare financial performance reports19. Develop procedures that track, report on, and control the circulating costs of the department20. Handle and store stock according to stock control procedures21. Coordinate work operations within the department22. Develop pe...
