杭州新城国际物业管理投标资料目录第一章投标函.............................................................................................................................5一、前期物业管理投标函...................................................................................................6二、物业管理服务费报价...................................................................................................6第二章物业管理整体设想及策划.........................................................................................7一、物业管理的定位............................................................................................................8二、管理目标..........................................................................................................................8三、管理模式..........................................................................................................................8四、管理特色..........................................................................................................................9五、管理措施........................................................................................................................10第三章管理方式及工作计划................................................................................................13一、管理方式........................................................................................................................14二、工作流程........................................................................................................................15三、工作计划........................................................................................................................18第四章人员的配备、培训、管理与物资装备................................................................23一、组织架构........................................................................................................................24二、人员配置........................................................................................................................25三、主要管理人员背景......................................................................................................26四、员工培训方案...............................................................................................................28五、人员管理及考核..........................................................................................................31六、物业管理物资装备......................................................................................................33第五章前期管理及二次装修管理.......................................................................................34一、前期介入方案...............................................................................................................35二、前期进驻管理方案......................................................................................................36三、招聘人员........................................................................................................................37四、清洁开荒作业...............................................................................................................39五、建筑成品保护.......................................................................................
