2011极致物业管理系统收费管理操作手册极致软件客户服务部编制第2页共108页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第2页共108页目录极致收费管理操作手册..................................................................................................................3第一部分:房间......................................................................................................................3第二部分:客户......................................................................................................................3一、业主..................................................................................................................4二、租户..................................................................................................................6三、房间客户关系表...............................................................................................9第三部分:收费管理的基础设置...........................................................................................9一、收费项目................................................................................................................10二、收费标准.................................................................................................................11三、房间仪表................................................................................................................12四、公摊仪表................................................................................................................13五、水电充值卡............................................................................................................14第四部分:收费管理操作步骤.............................................................................................15一、房间收费标准设置.........................................................................................17二、抄表(公摊仪表).................................................................................................22三、抄表(房间仪表).................................................................................................24四、公摊计算................................................................................................................26五、生成常规费用.........................................................................................................26六、生成抄表费用.........................................................................................................30七、费用查询................................................................................................................32八、预收核算................................................................................................................36九、银行托收................................................................................................................39十、前台收银................................................................................................................42十一、审核现金收款单.................................................................................................45十二、打印催款通知单及银行托收收据.....................................................................47十三、如何新增临时费用单...................................................................................