餐饮部管理手册江苏中心旅馆管理咨询公司二〇一二年八月餐饮部管理手册目录F&B-1餐饮部概述....................................................................................................................1F&B-1-1部门概述........................................................................................................1F&B-1-2餐饮部组织机构图........................................................................................1F&B-2餐饮部岗位说明书........................................................................................................2F&B-2-1餐饮总监—岗位说明书................................................................................2F&B-2-2餐饮部经理—岗位说明书............................................................................4F&B-2-3餐饮部文员—岗位说明书............................................................................6F&B-2-4餐厅经理（主管）—岗位说明书................................................................7F&B-2-5餐厅领班—岗位说明书................................................................................9F&B-2-6引座员—岗位说明书..................................................................................10F&B-2-7宴会服务员—岗位说明书...........................................................................11F&B-2-8零点服务员—岗位说明书..........................................................................13F&B-2-9宴会预订领班—岗位说明书......................................................................14F&B-2-10宴会预订员—岗位说明书........................................................................16F&B-2-11管事主管—岗位说明书.............................................................................17F&B-2-12管事领班—岗位说明书............................................................................19F&B-2-13管事仓管员—岗位说明书........................................................................20F&B-2-14洗碗工、勤杂工—岗位说明书................................................................21F&B-2-15传菜领班—岗位说明书............................................................................23F&B-2-16传菜员—岗位说明书................................................................................24F&B-2-17酒吧主管—岗位说明书............................................................................25F&B-2-18酒吧领班—岗位说明书............................................................................27F&B-2-19吧员—岗位说明书....................................................................................28F&B-2-20宴会、会议主管—岗位说明书................................................................29F&B-2-21会议领班--岗位说明书..............................................................................31F&B-2-22宴会、会议服务员—岗位说明书............................................................33F&B-2-23西餐领班—岗位说明书............................................................................34F&B-2-24西餐服务员—岗位说明书........................................................................35F&B-3餐饮部工作程序与标准..............................................................................................37F&B-3-1使用托盘工作程序......................................................................................37F&B-3-2餐巾折...
