旅行社责任风险分析与保险院系安全工程学院专业保险班级84050401学号2008040504013姓名张静指导教师车辉负责教师沈阳航空航天大学2012年6月沈阳航空航天大学毕业设计(论文)摘要随着我国城市化进程加速,人民生活水平不断提高,旅游业的发展也日益强盛。各类旅游事故也随之产生,其中因旅游行程安排不当,旅行社疏忽、过失导致的游客受到人身伤亡和财产损失的问题非常突出。本篇论文以旅行社这一行业为标的,通过对其存在的责任风险因素进行定量分析,计算得出导致旅行社发生责任风险事故的风险因素的权重,然后根据权重大小对风险因素导致事故发生严重性进行逐一排列,确定旅行社及保险公司重点检查、防范的项目。通过编制安全检查表,由检查人员对安全检查表中各检查项目进行检查,并进行打分,制定一个能够在旅行社这一行业通用的评价模型,为承保工作提供科学依据。通过费率浮动、责任限额的选择、基本险和附加险的综合运用,为旅行社提供一个保障充裕的保险方案。关键词:旅行社责任保险;风险分析;风险控制;层次分析法;安全检查表I沈阳航空航天大学毕业设计(论文)AbstractNowadays,thedevelopmentoftourismincreaseswiththeaccelerationofChina'surbanizationandtheimprovementofpeople'slivingstandards.Withthat,allkindsoftravelaccidentgenerates,andtheproblemofimpropertravelarrangementandnegligenceofthetravelagentwhichleadtothelostofthepropertyandtheinjuriesanddeathsofthetouristsisextrude.Inthispaper,wedefinetheindustryofthetravelagentasthesubjectmatterinsured.Accordingtothehazardanalysistotheexistinghazardfactors,theweightofthehazardwhichleadtotheliabilityaccidentofthetravelagentcanbecalculated.Thenwedeterminethekeychecksandpreventionitemsforthetravelagentandinsurancecompanydependingonarrangementofthevalueoftheweight.Throughtheestablishmentofthesafetychecklist,wecanmakeageneralevaluationmodelfortheindustryofthetravelagenttoprovidethescientificbasisfortheacceptinsurance.Finallywecanprovideasecurityenoughinsuranceschemethroughfloatingoftherate,selectionoftheliabilitylimitanddesignoftheinsurancemodewiththebasicinsuranceandthecorrespondingadditionalassurance.Keyword:travelserviceliabilityinsurance;hazardanalysis;hazardcontrol;AHP;safetychecklistII沈阳航空航天大学毕业设计(论文)目录1引言.....................................................................................................................................11.1研究背景...................................................................................................................11.2研究内容及方法.......................................................................................................22旅行社责任保险基本概况.................................................................................................32.1旅行社责任保险的发展...........................................................................................32.2统保示范项目简介...................................................................................................32.2.1保障范围.........................................................................................................32.2.2保障额度及价格.............................................................................................53旅行社责任的风险特点.....................................................................................................73.1旅行社责任风险概况...............................................................................................73.1.1旅行社..........................................................................