HRManager:Yourresumeisaveryimportantdocumentandwithyourapplicationandcoverletterit’stheemployer’sfirstintroductiontoyou,andthemeasureofyoursuitabilityforthejob.Rememberthatemployersreceivealotofapplications,soyouhavetomakeallyourdocumentsasreadableandasuser-friendlyaspossible.Thelayoutofyourresumeshouldbeinasimplefont,11or12pointinTimesNewRomanorArialscript.Yourcontactdetailsshouldbeup-to-dateandthee-mailaddressseriousandnottoomuchofanattention-grabber.Wegenerallyadvisepeoplenottoincludeageandmaritalstatusbecausesomepeopleobjecttobeingaskedthesequestions.Likewise,youdon’thavetoincludeinformationaboutyourreligionthoughsometimesthisquestionmayappearontheapplicationform.It’sadvisabletoincludeallinformationaboutyourworkexperience,includingtemporaryandpart-timejobssincethiswillgivetheemployersomeinsightintoyourbackgroundindealingwithcustomersandworkingaspartofateam.Ofcourse,giveallrelevantinformationaboutyoureducationandincludedetailsonyourinvolvementinsportsandvolunteerwork,too,becausethisshowsyourpersonality.Ofcourse,youshouldreadthejobadcarefullyandfollowtheinstructionsgiventhere.Makesurethatyougetapprovalfromyourreferencesbeforeincludingtheirnamesonyourresume.Anyquestions?Manager:Jane,whatwasyouroverallimpressionoftheapplicants?Jane:Iwasimpressedwithboth,butforverydifferentreasons.Manager:Yes,Iagree.Applicant1hasquitealotofexperience—overall20years,butisalittleshortinacademicqualifications.Jane:Yes,that’struewhereasApplicant2hasanM.A.inHR,andaveryrecentone,aswellasaGeneralBusinessdegree.It’sveryimportanttohaveup-to-datetheoreticalknowledge.Manager:You’rerightaboutthat,butontheexperiencesidedon’tyouthinkshe’salittleweak?Jane:Ofcourse,butshe’sworkedatthatmortgagecompany,whichhasgivenhersomeexperienceonthefinancialsideofthingswhereasApplicant1hashadmoreexperience,butinmoregeneralsituations.Manager:True,butlookatthewiderangeofresponsibilitieshe’shadinveryimportantHRareasatmanagementlevels.Jane:Butwe’relookingforsomeonewho’sateamplayerandthat’sprobablyeasierforapersonwho’snewintheworkplace.Iwonderabouttheflexibilityofapersonwho’sbeeninmanagementforsolong.Manager:Let’sinvitethembothforaninterviewandkeepthesequestionsinmindaswe’reinterviewing.Jane:Goodplan.I’llcallthemandmakearrangements.1.“Hi,there.How’reyoudoin’today?”2.“Guys,wereallyneedtostayintouch.”3.“Itisimportantthatmanagerscommunicatewitheachother.”4.“I’vebeenfeelingabitundertheweatherrecently.”5.“Greatwork,everybody!Keepitup!”6.“We’refacingtoughcompetition,sowehavetostayfocused.”nLesson5SendingitalloffaReadthestatementsand,inpairs,discussbusinesssituationsinwhichthesestatementswouldbeappropriateorinappropriate.Readtheexcerptsfromtwocoverletterswrittenbyapplicantsforajobasafinancialassistant.Considertheregisteroftheexcerptsandbesideeachonewriteformalorinformal.b1.Anyway,youcansendmeane-mailattheaboveaddress.Orcallanytime.2.Ienclosemyresumeandacompletedapplicationform.3.IwishtoapplyforthepositionofFinancialAssistantadvertisedrecently(Ref.23456).4.Doyouwantmetosendaresume?Ihaven’tpreparedoneyet,butIguessitshouldn’ttakemetoolong.5.So,canIcomeoverandseeyouthisweek?Yousee,I’dliketogetthingstogetherassoonasIcan.6.SinceIgraduated,Ihavebeenworkingwithasmallfirmthatarrangeshomeloans.7.TothepositionofFinancialAssistant,Iwouldbringup-to-dateknowledgeofcomputerprogramsusedinfinancialanalysis....
