HotelFrontOfficeEnglishFrontOfficeEnglishWordsBanquetHall宴会厅banquethall宴会厅weddingparty婚宴banquet宴会FrontDesk前台Checkin&checkout登记入住及离店receptionist前台接待registration登记checkin登记入住checkout退房form表格contract合同signature签名passport护照nationality国籍visa签证identification身份证file档案reservation预定(n
)confirmation确认(n
)client客户cancellation取消complain投诉(v
)changetheroom调房roomtype房型roomstatus房间状态arrange安排inadvance提前arrival到达departure离开offseason淡季peakseason旺季occupancy开房率brochure册子conference会议report报告CashierEnglish收银英语roomrate房价tariff价目表coupon券account帐户bill账单post入账discount折扣complimentary免费guarantee担保interest利息incometax所得税currency货币coin硬币foreignexchangeservice外币兑换处dollar美元SofitelZhengzhouInternational1HotelFrontOfficeEnglishcash现金deposit定金check支票/核对creditcard信用卡traveler’scheque旅行支票invoice发票fillin填写procedure程序Concierge礼宾
