HotelFrontOfficeEnglishFrontOfficeEnglishWordsBanquetHall宴会厅banquethall宴会厅weddingparty婚宴banquet宴会FrontDesk前台Checkin&checkout登记入住及离店receptionist前台接待registration登记checkin登记入住checkout退房form表格contract合同signature签名passport护照nationality国籍visa签证identification身份证file档案reservation预定(n.)confirmation确认(n.)client客户cancellation取消complain投诉(v.)changetheroom调房roomtype房型roomstatus房间状态arrange安排inadvance提前arrival到达departure离开offseason淡季peakseason旺季occupancy开房率brochure册子conference会议report报告CashierEnglish收银英语roomrate房价tariff价目表coupon券account帐户bill账单post入账discount折扣complimentary免费guarantee担保interest利息incometax所得税currency货币coin硬币foreignexchangeservice外币兑换处dollar美元SofitelZhengzhouInternational1HotelFrontOfficeEnglishcash现金deposit定金check支票/核对creditcard信用卡traveler’scheque旅行支票invoice发票fillin填写procedure程序Concierge礼宾部Parkinglot停车场taxi出租车shuttlebus班车driveway车道limousine豪华轿车pillar柱子flag旗帜banner条幅poster海报canopy风雨棚Informationdesk问讯处bellboy行李生checkthebaggage寄存行李suitcase手提箱briefcase公文包valuables贵重品counter柜台luggagetag行李条luggagetrolley行李车luggageroom行李房newspaper报纸newspaperbag报纸袋umbrella雨伞revolvingdoor旋转门redcarpet红地毯whitegloves白手套lift/elevator电梯stairs楼梯corridor走廊escort陪同destination目的地shoppingcenter商场/购物中心tourism旅游map地图supermarket超市lobby大堂driver司机airport机场kilometer公里flightnumber航班号Mercedes-Benz奔驰railwaystation火车站highway公路singletriproundtrippickupserviceSofitelZhengzhouInternational2HotelFrontOfficeEnglish单程往返接机服务train火车BusStation汽车站reservation预定budget预算target目标overbook超额预定fullname全名waitinglist等候名单flight航班group团队nationality国籍pre-payment预付款servicecharge服务费commission佣金governmenttax政府税ServiceCenter服务中心roomservice送餐服务menu菜单roomservicemenu送餐菜单brunch早午餐hotwater热水icewater冰水softdrink软饮lemonjuice柠檬汁strawberry草莓grape葡萄mustard芥末soysauce酱油sugar糖curry咖喱bacon咸肉dumpling饺子broccoli西兰花friednoodle炒面operator接线员turndownservice夜床服务expressservice加快服务laundry洗衣callrate电话收费wake-upcall叫醒电话IDD国际直拨电话DDD国内直拨电话longdistancecall长途电话localcall市话freecall免费电话extensionnumber分机号码walkie-talkie对讲机Holdtheline别挂电话Replacethephone挂上电话receiver听筒message留言comment评论maintenance维修SofitelZhengzhouInternational3HotelFrontOfficeEnglishrepair修理help帮助weatherforecast天气预报BusinessCenter商务中心stamp邮票mail邮寄envelop信封ticketservice票务服务airticket机票trainticket火车票copy复印scan扫描fax传真binding装订document文件playingcard扑克牌computer电脑keyboard键盘mouse鼠标charger充电器broadband宽带RecreationCenter康乐中心swimmingpool游泳池swimring游泳圈swimsuit游泳衣swimtrunks游泳裤membership会员资格locker更衣柜sauna桑拿浴Gymnasium健身房treadmill跑步机GuestRelationsOfficer客户关系主任tableware餐具coffeespoon咖啡勺chopstickrack筷架fruitdish水果碟napkin餐巾banana香蕉lemon柠檬peach桃子afternoontea下午茶breakfast早餐operationtime营业时间frozenfood冷冻食品winelist酒单cubicsugar方糖bookshelf书架dictionary字典whiteboard白板waitinghall候机厅welcome欢迎magazine杂志room房间roomtype房间类型SofitelZhengzhouInternational4HotelFrontOfficeEnglishpresidentialsuite总统套房...
