Whatshouldwedo?LettersofComplaintAfter-servicecenter:.......S:I’mcallingtocomplainthattheproductIboughtinyourshopisbroken.WhatshouldIdo?After-servicecenter:......S:WhatshouldIwriteabout?Lettersofcomplaintusuallyinclude？DescribetheproblemDescribeyourfeeling1.2.3.DescribethesolutionBrainstormingcomplaintfeelingsolutionproblemsvocabulary:complain(complaint)settlesolveservicecustomersalesmandisappointingannoyingawfultoleratequalitybargainphrases:take....seriouslypoorserviceputupwithmakeacomplaintoutofone’sexpectationmakeupforassoonaspossibletakemeasurestodo....express/conveydissatisfactionwithsentences:Part1:I'msorrytobotheryoubutI'mwritingtoconveymydisatisfactionabout....I'mwritingtostronglycomplainabout....Part2:.......Part3:Iwouldappreciateitverymuchiftheproblemcouldbesolvedassoonaspossible.Istronglyadvisethatyoushouldtakeeffectivemeasurestopreventthiskindofproblemfromhappeningagain.：Help！！A:Thisisyou?MissSong:I’mcallingtocomplainabout….A:........After-salecenter,WhatcanIdoforLet’spractice•假如你是宋老师，几天前在网上买了ipad，收到后发现它不能运转，颜色寄错等等一系列问题，你电话与营业员交涉时，该营业员对你的态度恶劣，对你提出的问题不予受理。请你为此向经理写一封投诉信。DearManager，…sincerelyyours,MissSongBethejudge!G1/G2goodexpressions:1.2.3.……G3/G4mistakes:1.2.3.……mark:DearManger，IfeelsorrytotroubleyoubutIamafraidthatIhavetomakeacomplaint.IboughtanIpadinyouronlineshopseveraldaysago.Therearesomeproblemswithit,whichdisappointsmealot.Firstly,thecolorisnotwhatIwanted.Inaddition,whenIturnediton,itdidn’twork.SoIphonedtheAfter-servicecenterandtalkedwiththesalesmanabouttheproblem.Tomysurprise,insteadofhelpingmesolvetheproblem,theman,inarudemanner,refusedtoexamineit.Iwasreallyupsettofindthatsuchathingshouldhavehappenedinyourshop.Iamwaitingforareasonableexplanationandexpectinganearlyrely.sincerelyyours,MissSongThankyou
