目录摘要....................................................................................................................IAbstract.................................................................................................................II引言...................................................................................................................11文献综述............................................................................................................31.1概念界定.................................................................................................31.1.1内外控人格特质..........................................................................31.1.2工作满意度..................................................................................31.2测量工具.................................................................................................41.2.1内外控人格特质的测量工具......................................................41.2.2工作满意度的测量工具..............................................................41.3内外控人格特质和工作满意度的相关研究.........................................52研究对象与方法................................................................................................72.1研究对象.................................................................................................72.2研究工具.................................................................................................72.3统计分析.................................................................................................83结果与分析........................................................................................................93.1描述性统计分析.....................................................................................93.2人口学特征分析.....................................................................................93.2.1员工工作满意度在性别上的差异分析......................................93.2.2员工工作满意度在学历上的差异分析....................................103.3内外控人格特质与工作满意度的相关性分析...................................114讨论与展望......................................................................................................124.1讨论.......................................................................................................124.2不足与展望...........................................................................................134.2.1研究不足....................................................................................134.2.2研究展望....................................................................................135提高员工满意度的可行性建议......................................................................145.1完善薪酬制度.......................................................................................145.2改善晋升机制.......................................................................................155.3丰富工作内容.......................................................................................155.4营造良好氛围.......................................................................................16结论.................................................................................................................17参考文献.....................