胜任特征辞典的起源与发展胜任特征辞典的维度与结构..................................................................................................................2成就与行动族.........................................................................................................................................41、成就导向ACHAchievementOrientation.........................................................................42、重视次序品质与精确（CO）...................................................................................................63、主动性（INT）Initiative..........................................................................................................74、信息搜集（INFO）InformationSeeking..................................................................................8帮助与服务族.........................................................................................................................................85、人际理解力沟通（IU）InterpersonalUnderstanding..............................................................96、客户服务导向（CSO）CustomerServiceOrientation..........................................................10冲击与影响族.......................................................................................................................................127、冲击与影响（IMP）ImpactandInfluence.............................................................................128、组织认知（OA）OrganizationAwareness............................................................................149、关系的建立（RB）RelationshipBuilding.............................................................................15管理族...............................................................................................................................................1610、培养他人（DEV）DevelopingOthers................................................................................1611、命令：果断与职位权力的运用DIR....................................................................................1812、团队合作（TW）TeamworkandCooperation....................................................................2011、团队领导（TL）TeamLeadership.......................................................................................22认知族...................................................................................................................................................2314、分析式思考（演绎AT）AnalyticalThinking.....................................................................2415、概念式思考（归纳）CTConceptualThinking....................................................................2516、技术/职业/管理的专业知识（EXP）..................................................................................26个人效能族...........................................................................................................................................2917、自我控制（SCT）Self-Control...........................................................................................2918、自信（SCF）Self-Confidence.............................................................................................3019、弹性（FLX）Flexibility......................................................................................................3120、组织承...
