EssentialsandFormsofBusinessLetter-writing商业信函的组成部分和格式7CofBusinessLetter•1、Courtesy礼貌•2、Consideration体谅•3、Completeness完整•4、Clarity清楚5、Conciseness简洁•6、Concreteness具体•7、Correctness正确•Abusinessletteriswrittenforthepurposeofrequestingorconveyinginformation,makingarrangementsforbusinessactivitiesordealingwithmattersconcerningbusinessnegotiations
Whatonewritesshouldbefreefromgrammaticalblemishes,andalsofreefromtheslightestpossibilityofbeingmisunderstood
•Clarity,concisenessandcourtesyaretheessentialqualitiesofbusinessletters
Moreover,completecontents,correctinformationandlanguage,concreteideasandconsiderationforthecustomers’needsarealsoimportant
•Althoughalessconventionalandfriendlierstyleispreferrednowadaysinbusinessletterwriting,itisstillbettertofollowasetstandarddeterminedbycustomasthebusines