目录一、管理目标...................................................................................................................................2二、岗位设置及管理架构...............................................................................................................21、停车场之岗位设置.............................................................................................................22、停车场之管理架构..............................................................................错误!未定义书签。三、管理人员岗位职责、纪律和职业道德...................................................................................21、停车场主管职责.................................................................................................................22、车场管理员职责.................................................................................................................33、车场收银员职责.................................................................................................................34、车场管理人员纪律.............................................................................................................45、车场管理人员职业道德.....................................................................................................46、车场清洁人员职责.............................................................................................................57、车场工程技术人员职责.....................................................................................................5四、管理工作规程...........................................................................................................................51、停车场管理规程.................................................................................................................52、车场当值岗.........................................................................................................................63、车场巡逻岗.........................................................................................................................64、车场道口岗.........................................................................................................................75、停车场交接班.....................................................................................................................7五、停车场之保安安全程序...........................................................................................................8六、停车场管理流程.......................................................................................................................81、室外停车场(地面).........................................................................................................92、室内停车场(地下).........................................................................................................9六、停车场承包费及其它.............................................................................................................11七、停车场特殊情况处理程序.....................................................................................................111、发生偷车应急处理程序...................................................................................................112、发生车辆被损坏处理...............................................