星级酒店员工流失问题的探讨摘要：本文分析了酒店员工流失的相关问题，从人力资源的角度出发着重分析近年了我国星级酒店的员工流失的状况。人力资源管理是酒店业经营管理者关注的焦点和热点,近年来酒店行业人员流动率一直高居各行业之首,而酒店人力资源开发、管理的好坏,将直接影响酒店经营的成败.本文在对星级酒店人力资源分析的基础上,提出对策,为酒店业的人力资源开发与管理提供科学依据关键词：星级酒店管理；员工流失；对策 .Abstract: This paper analyzes the issues related to the loss of hotel staff, from the perspective of human resources in recent years focused on analysis of the staff of China's loss of star status. Human resources management is the hotel industry managers focus and hot spots, the hotel industry in recent years, staff turnover has been highest in the various industries, while the hotel human resources development, management, good or bad, will directly affect the success of the hotel operators. In this paper, right-star hotel based on the analysis of human resources and put forward countermeasures for the hotel industry's human resource development and management to provide a scientific basis forKey words: star hotel management; rate of personnel loss; measure目 录引 言………………………………………………………………………………1一、研究背景和意义………………………………………………………………1二、星级酒店员工流失现状及深层原因分析……………………………………1（一）星级酒店员工流失的调查……………………………………………1（二）酒店员工流失对酒店的影响…………………………………………2（三）酒店员工流失的原因分析……………………………………………2三、星级酒店员工流失的管理对策………………………………………………3 (一) 星级酒店员工流失解决主要措施……………………………………3（二）做好招聘环节…………………………………………………………3（三）完善先进的酒店管理理念……………………………………………3（四）完善员工培训制度…………………………………………...
