校园快递最后一公里配送模式的选择研究摘 要近几年来,随着互联网的迅猛发展,网购成为一种新的发展趋势。国家邮政局统计,2016 年全国快递包裹量超过 312.8 亿件,同比增长 51%左右,其中 70%是电商包裹,高校的快递量占全国快递总量的 6%左右。校园快递最后一公里配送成本占到整个配送成本的 30%以上,如何降低整体物流成本,提高配送服务质量和顾客满意度度是校园快递最后一公里配送的关键。本文通过对当下校园快递配送最后一公里的背景和现状研究,分析出几个普遍存在的问题。通过建立配送效率和成本模型,对校园快递配送模式进行比较分析,综合得出适合校园快递最后一公里配送的方式。 【关键词】校园快递;最后一公里;配送模式Study on the choice of the Last Mile Distribution Mode of the Campus Express AbstractIn recent years, with the fast development of the Internet, online shopping has become a new development trend. According to the statistics of the State Post Bureau, the national express parcel was more than 31 billion and 280 million in 2016 , an increase of about 51%,of which 70% is the electricity supplier package, the number of parcels received by colleges was about 6% of the total country’s. The campus express delivery last mile distribution cost accounted for more than 30% of the entire distribution cost, how to reduce the overall logistics cost and improve the quality of delivery service and customer satisfaction degree is the key point to the last mile distribution of the campus express. In this paper,based on the background and the situation of the campus express distribution of the last mile at present,analysing several common problems. Through the establishment of distribution efficiency and cost model,comparing and analysing the campus express distribution mode, and finally concluding a suitable way to delivery the last mile of the campus express.[Key words]campus express;the last mile;distribution...