目 录一、制订本手册的目的...........................................................................................................3二、咨询师的条件规定：.......................................................................................................3学历、性别规定：.............................................................................................3性格、态度规定：.............................................................................................3能力规定：..............................................................................................................3产品熟悉程度........................................................................................................4IT 行业的熟悉程度：.......................................................................................4沟通销售技巧........................................................................................................4三、咨询师的职责：..............................................................................................................5销售工作：..............................................................................................................5学员学习状况跟踪.............................................................................................5四、咨询师所需的支持：.......................................................................................................5学员管理....................................................................................................................5教学质量....................................................................................................................6中心形象..........................................................................................................................6中心管理....................................................................................................................6五、咨询师工作流程...............................................
