跨境电商下航空货运物流的现状及对策分析——以 M 公司为例【摘要】M 公司位于广东省广州市,拥有优越的适合航空货运物流发展的地理条件;其经营范围是东南亚国家,业务量主要集中在印度尼西亚的空运方面。本文在跨境电商的大环境下,运用案例分析法、定量分析法等构建由 M 公司辐射出的航空货运物流综合指标体系并结合航空货运物流运作模式和清关运作模式,分析印尼等站点过去的货量变化、拉货率、异常种类及比例,总结出海关扣货时间长、包裹容易出现异常、航司拉货现象普遍、运输成本难控制、信息技术落后、工作内容繁琐、专业人才缺乏等问题,并且针对上述问题进行对策分析,为以空运为主的货代企业整合并优化资源配置提供理论参考,为促进航空货运物流的仓储、运输、报关、清关等环节的有机结合提供可能性。【关键词】航空货运物流;跨境电商;货运代理 Status and countermeasures of air cargo logistics in cross-border e-commerce environment--Take company M as an example[Abstract]Company M, located in Guangzhou, Guangdong Province, has superior geographical conditions suitable for the development of air cargo logistics.; its business scope is Southeast Asian countries, and its business volume is mainly concentrated on air transportation in Indonesia. In the context of cross-border e-commerce, this article uses the case analysis method and quantitative analysis method to build an integrated air cargo logistics index system radiated by M company, and combines the air cargo logistics operation mode and customs clearance operation mode to analyze Indonesia past cargo volume changes, cargo pull rates, abnormal types and proportion, and to summarize many problems such as long customs inspection, prone to abnormal parcels, cargo offloading by airlines frequently, difficult control of transportation costs, backward information technology, cumbersome work content, lack of professional talents and other issues. Meanwhile, it carries out countermeasure analysis based on the...