下载后可任意编辑客户关系管理系统概述12024 年 4 月 19 日下载后可任意编辑摘 要根据当前一些小企业的特点,本系统旨在建立一个完成访客资料的记录和查询的客户管理系统,它能够理解为是当前流行的客户关系管理系统的一个子系统。论文在介绍了课题的来源和系统设计背景的基础上展开了系统设计过程的说明。首先讲述了系统的总体设计,主要论述面对对象的三层 C/S架构的设计、系统功能模块的划分、系统结构设计。接着介绍了系统数据库的设计,包括数据库需求分析、数据库概念结构设计等,然后详细介绍了客户管理系统详细设计,包括系统组件设计,主界面设置,客户信息管理对话框代码设计、添加客户信息、修改客户信息、删除客户信息、查看客户信息、查找客户等设计内容。最后简要介绍了软件测试,包括测试的目的与任务以及调试中需要注意事项的。关键词:客户管理,VB,ACCESS,系统设计II2024 年 4 月 19 日下载后可任意编辑AbstractSome are in the light of at present peanuts characteristic, this system aims at building that customer management system , it are understandable for being at present popular Customer Relationship Management system one build of precis writer and inquiry accomplishing the visitor data system.The system having spread out on thesis basis designing background in source and system having introduced a problem's designs the process explanation. The population having given an account of system's first designs , design , system function discussing be geared to the needs of marriage partner three layers of C/S frame's mainly have no the module partition , system physical design. And then proceed to have introduced system data base design, include data base need analysis , data base concept physical design etc., have introduced that the customer manages system detailed design , the module designs , the host interface interposes , the customer information administration conversation frame code designs , adding customer information , revising customer informatio...