目录第一部分:知识项目定义与分级 ...........................................................................................................................................11、行政管理知识............................................................................................................................................................12、公共关系知识............................................................................................................................................................13、管理学知识 ................................................................................................................................................................14、法律管理知识............................................................................................................................................................2第二部分:技能项目定义与分级 ...........................................................................................................................................3(一)专业能力分类......................................................................................................................................................31、沟通能力 ....................................................................................................................................................................32、关注细节能力............................................................................................................................................................33、应急能力 ....................................................................................................................................................................34、制度优化能力............................................................................................................................................................35、资源整合能力................................................................................