1 商务交际英语(2)试题 A 卷 得分 评卷人 I
MULTIPLE CHOICE(10 小题,每小题 2 分,共 20 分) Choose the letter indicating the best choice to complete each sentence or answ er each question: 1
Effective listeners _________
rely mainly on the verbal symbols of a message
make judgments as quickly and efficiently as possible c
are seriously concerned with the speaker’s delivery and appearance d
paraphrase the message to ensure understanding 2
In writing instructions, which of the following should you remember
What the intended readers already know
What they need to know
The terms they understand
All of the above are essential
If someone talks about the pitch of a voice, he is referring to its _______
accent b
clarify c
loudness or softness d
highness or lowness 4
One of the best w