1□□□□Unit3□□□□□□ODDMayIHelpYou?61,2Warming-upDlisteningandspeaking3,4D5Readingandwriting□□New□□6D7D8Reallifeskills□□□□□□5DD□□□□□□□□□□□□□□□□□□□□1. ToimproveSsDabilityofgettinginformationthroughreading&listening.2. ToknowhowtoaskquestionstoknowcustomersDneedsandunderstandtheimportantroleofaserver.1. Tomasternewwordsandphrases;tofinishexercises.2. Togetthemainideaofthewholepassage.1. Trytouseproperwordsandbodylanguagestoservecustomersefficientlyandpolitely.2. Studentswillbeabletouseup-sellingtechniques.□□□□□□□□□KeypointsUtogetthemainideaofthereadingpassage.DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDifficultpointUtousetheusefulexpressionstoaskquestionsatcheck-inandtakingorders.DDDDDDDDDDDDDDDDDDDDDDDDDDDDDD□□□□□□□DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD□□□□□□□□□ExercisebookandstudentsUbooksTestpapersSomeexamplesentences□□□□UnitThreeNewwordsandexpressions:languagepoints:□□□□叩皿叩皿叩皿叩皿叩皿皿皿皿皿皿皿皿皿叩皿叩皿叩皿皿皿叩皿叩皿叩皿叩皿叩叩皿2DDDDD□□□□□□□□□□□□□□□-□□□□□-□□□□□UnitThree□□□□(叩叩)Warming-up,Listening&SpeakingAStepOne:Warm-upActivityl:SomepeoplearetalkingabouttheservicetheyDvereceived.Havetheyreceivedgoodorbadservice?WriteGforgoodorBforbadintheblanks.Activity2DDiscussingroups:Whatshouldbedonetoimprovethebadservicementionedabove?StepTwo:Listening&SpeakingAActivity】：Listentotheconversationandtick(D)whereithappens..Activity2DIntensiveListeningListenagain.Then.underlinethequestionsaskedbythehotelclerk.□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□□DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD皿ODDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDODDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD 叮2 叮DDDDDDDDDDDDDDDDDDDDDDDDDDDDDD叮ODD4DDDDDDDDDDDDDDDDDDDDDDDDDDDQuestionsAskedatCheck-inDoyouhaveareservation?Howlongwillyou...
