精品文档---下载后可任意编辑员工满意度效劳利润链——客户满意度 Vs.员工满意度..........................................................................................................3员工满意度 VS 企业增加值.....................................................................................................................................5员工满意度 VS 企业战略.........................................................................................................................................7员工满意度 VS 敬业度之辨...................................................................................................................................17运用 4P 和 CRM 营销理念，提升员工满意度......................................................................................................22情感管理提升员工满意度......................................................................................................................................29运用营销理念提高员工满意度..............................................................................................................................31员工满意度就是生产力..........................................................................................................................................32建立企业与员工满意度的最正确“配置〞..........................................................................................................34开展机遇 吸引员工的首要因素............................................................................................................................37实施员工满意管理(ES)的“五步棋〞之一：“换位〞思考..............................................................................38实施员工满意管理的“五步棋〞之二：“找对〞员工......................................................................................44实施员工满意管理的“五步棋〞之三：让行为“酷〞......................................................................................56实施员工满意管理的...
