2025年对外经济贸易大学 管理学原理 考点 精华 UIBE

CHAPTER 1•Manager（管理者）Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals•First-line Managers（基层管理者）Are at the lowest level of management and manage the work of non-managerial employees.•Middle Managers（中层管理者）Manage the work of first-line managers.•Top Managers（高层管理者）Are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.What Is Management?（什么是管理）•Coordinating working activities （协调）•Managerial ConcernsEfficiency（效率）“Doing things right”– Getting the most output for the least inputsEffectiveness（效果）“Doing the right things”– Attaining organizational goals•Functional Approach（管理职能）Planning（计划）Defining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities.Organizing （组织）Arranging work to accomplish organizational goals.Leading（领导）Working with and through people to accomplish goals.Controlling （控制）Monitoring, comparing, and correcting the work.•Management Roles Approach （管理角色）Interpersonal roles（人际）Figurehead, leader, liaisonInformational roles （信息）Monitor, disseminator, spokespersonDecisional roles （决策）Entrepreneur, Disturbance handler, resource allocator, negotiator•Skills Approach（管理技能）Technical skills（技术技能）Knowledge and proficiency in a specific fieldHuman skills（人际技能）The ability to work well with other peopleConceptual skills （概念技能）The ability to think and conceptualize about abstract and complex situations concerning the organization••An Organization DefinedA deliberate arrangement of people to accomplish ...