目 录摘要及关键词·······························Ⅰ引言···································11 国内外研究概述····························21
1 国外研究概述····························21
2 国内研究概述····························22 民用机场危机事件典型案例及分析····················32
1 2001 年美国 911 事件·························32
2 2003 年 SARS 病毒··························32
3 2012 年南昌昌北机场“着火”事件···················42
4 2016 年 10·11 虹桥机场抢跑道事件··················52
5 2018 年川航 3u8633 航班·······················62
6 2019 年 1·4 桂林航空女乘客进入飞机驾驶舱事件············72
7 2019 年新型冠状病毒·························73 民用机场危机管理存在的问题······················83
1 危机意识薄弱····························83
2 危机处置流程不完整·························93
3 应急保障能力不足··························93
4 社会救援力量难以发挥积极作用····················94 民用机场危机管理的建议························94
1 建立大数据信息库··············
