中国建设银行培训效果评估方案（修订稿） 目录1.关于本文........................................................................................................................22.决定培训评估的层次....................................................................................................43.学员反应层次的评估....................................................................................................63.1 评估内容............................................................................................................63.2 评估步骤及方法................................................................................................64.学员学习层次的评估....................................................................................................84.1 评估内容............................................................................................................84.2 评估方法及步骤................................................................................................85.学员行为层次的评估..................................................................................................125.1 评估内容..........................................................................................................125.2 评估方法及步骤..............................................................................................126.学员绩效层次的评估..................................................................................................166.1 评估内容..........................................................................................................166.2 评估方法及步骤..............................................................................................187.附录..............................................................................................................................237.1 附录 1：反应层次评估－评估问卷...............................................................237.2 附录 2：反应层次评估－小组讨论...
