西安市国家税务局纳税服务工作法律规范1办税服务厅服务法律规范.................................................................................................................51.1办税服务厅建设基本要求.................................................................................................51.2办税服务厅基础服务设施.................................................................................................51.3办税服务功能区域划分.....................................................................................................61.4办税服务厅窗口设置.........................................................................................................71.5办税服务厅岗位设置.........................................................................................................91.6办税服务厅形象设计.........................................................................................................91.7办税服务厅纳税服务的基本原则...................................................................................101.8办税服务厅文明服务工作要求.......................................................................................101.9办税服务厅礼仪用语要求...............................................................................................111.9.1 文明用语..........................................................................................................................111.9.2 文明忌语..........................................................................................................................111.10办税服务厅着装要求.......................................................................................................121.11“纳税人接待日”制度.....................................................................................................121.11.1“纳税人接待日”值班人员工作职责...........................................................................121.11.2“纳税人接待日”工作要求..........................................
