有关英文道歉信模板汇编六篇 英文道歉信 篇 1 Dear Mr
Shen We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun
13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887
We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect
Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal
If you have any queries, please do not hesitate to contact Us
Your sincerely Alfred Zhuang Front Office Manager 英文道歉信 篇 2Dear Mary, Yours